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Support

Support and troubleshooting

Straightforward help for setup, rescans, caravan moves, and the common reasons TV reception stops behaving.

Support email support@aimmytvantenna.com

For setup questions, bug reports, or launch support, email us directly and include your location and transmitter if possible.

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No channels found

Check the antenna cable, run a fresh TV scan, and confirm the app is using the correct place before adjusting the antenna again.

Some channels are missing

Try one of the alternate transmitters shown in the app, then re-scan the TV. Small direction changes can matter more than expected.

Signal is breaking up

Inspect joins, splitters, and any amplifier. Step away from metal objects while aiming and recheck the direction before making larger changes.

Moved to a new location

Refresh the location, choose the new transmitter, then aim again before rescanning channels on the TV.

Compass or GPS feels unreliable

Move outside, stand clear of the caravan or vehicle, and hold the phone steady. Metal and poor sky view can reduce accuracy.

Aim My TV Antenna

Support for transmitter lookup, antenna aiming, and setup questions.

Home Privacy support@aimmytvantenna.com